Notes

Outline

Hennen’s American Public Library Rating Report for North Suburban Library System

Introduction Provides ratings for 9,000 U.S. libraries. Compares to comparably sized libraries in the state and nation. Author has 25 years of experience in public libraries Director of Waukesha County Federated Library System

Rating Information

Percentile Comparisons

National Map of HAPLR Scores

National HAPLR Percentile Graph

NSLS and Random National Sample

Weighting of Factors

Percentile Scores

Percentile scores on 15 Measures

Library Rank by Measure

Comparable National Library Data

Comparable State Library Data

March American Libraries Article on Standards

Article Proposes: Minimum Standards Target Standards Benchmarks of Excellence – Genius Grants

Genius Grants? Best Practices HAPLR measures for qualification ISO 9000 Certification – Voluntary quality documentation American Customer Satisfaction Index (ACSI) Library school field placements Virtual training – Internet Unrestricted grants – Baldridge Awards with money

Conclusion

HAPLR Index Report